1. Help Center
  2. Porting process

How do I find my carrier porting information?

This article is designed to help you locate the Account Number and PIN necessary for porting out from many major carriers operating in the United States.

Before starting the activation process to transfer your number from your previous carrier to CommunityPhone, please ensure you have contacted your former carrier to retrieve your line's Account Number and PIN. These details are unique to each number and carrier, so it's crucial to obtain the exact information directly from your previous carrier. Also, confirm that your number is U.S.-based to prevent any issues during the porting process.

If your current carrier isn't listed in this article, or if you have additions or corrections to the information we've provided, please don't hesitate to inform us. You can reach out via chat or email us at help@communityphone.org, and we'll update the article promptly.

Additionally, if at any point during the porting process you need to change the information you initially provided, you can reply to the email sent after your port request submission, contact us via chat or email, or call us at +1 866-969-4886. We'll update your port request from our end to ensure a smooth transition as soon as possible.

 


Access Wireless

Account Number & PIN: Call at +1 (866) 594-3644 for the information.


Monday - Saturday: 10am-midnight EST

Sunday: 10am - 7pm EST


Affinity Cellular

Account Number & PIN: For information, email help@affinitycellular.com or call +1 (833) 679-1090.


Airvoice Wireless

Account Number: It is your 20-digit SIM card number with Airvoice Wireless.

PIN: It is the last 4-digits of your phone number

Helpline: +1 888-944-2355


Allvoi Wireless

Account Number: You can find your account number by logging into your account, or you can call +1 800-816-7907 for the information.

PIN: Call at +1 800-816-7907 for the information.

Hours: Mon-Fri: 9:00AM-6:30PM EST


Assurance Wireless

Account Number: Your account number is in the top right corner of any bill. You can also find it by logging into your online account or calling +1 (888) 321-5880 for information.

PIN: The 6-digit or 10-digit PIN you initially selected when signing up for Assurance Wireless is in your welcome letter.


AT&T Landline

Account number: It is your 10-digit phone number.

PIN: It is the four digits to the immediate right of the phone number in the top right corner of your bill.

Helpline: +1 (877)-910-0468 or +1 (866)-791-0240


AT&T Postpaid

Account number: The account number can be found on your bill or the myAT&T mobile app

PIN: You need to call support or log in to your account for the transfer PIN.


AT&T Prepaid

Account Number: The account number can be found on your bill or the myAT&T mobile app

PIN: You need to call support or log in to your account for the transfer PIN.


AXvoice

Account Number: Email at sales@axvoice.com for the information.

PIN: Your PIN is a 4-digit number you enter to access your account.


Bandwidth

Account Number: Call +1 (855) 577-2929 for the information.

PIN: Call +1 (855) 577-2929 for the information.

Hours: Mon - Fri: 8 am - 8 pm ET


Beast Mobile

Account Number: Email at info@beastmobile.net or call at +1 (800) 756-0240 for the information.

PIN: Email at info@beastmobile.net or call at +1 (800) 756-0240 for the information.


Black Wireless

Account Number: It is your SIM card number with Black Wireless.

PIN: It is the last 4-digits of your phone number.


Boom! Mobile

Account Number: This is the same as your customer number, which can be found in your online account under “Contact Info".

PIN: It can be found in your online account under “Contact Info”.


 

Boost Mobile

Account Number: To get your 9-digit account number, email boostmobile@boost.com or call +1 (877) 930-6129.

PIN: The 4-digit number you use to log in to your account.

*Pro Tip: After entering your phone number on the call with Boost, press Option # 4, then dial “0” (zero). When prompted, enter your 4-digit Boost PIN. Ask the account representative for the account number.


BOSS Wireless

Account Number: Call +1 (800) 689-0617 for the information.

PIN: Call +1 (800) 689-0617 for the information.


 

BYO Wireless

Account Number: Your account number can be found in your online account.

PIN: It is the last 4 digits of your phone number.


C Spire

Account Number: Your account number can be found on any bill or invoice in your online account or by calling the company at +1 (855) 277-4735.

PIN: It is the last four digits of your social security number. If it is not this, then it should be 0000.


campusSIMS

Account Number and PIN: Dial +1-888-393-9396 (Mint Mobile's Care Department)


CenturyLink

Account Number: You can find your account number on your bill, My CenturyLink mobile app, and the Welcome Letter or order confirmation you received when you ordered service. It is your phone number plus three digits, which can be found in the upper right-hand corner of any bill you may have or by calling the company at +1 (866) 642-0444.

PIN: It should be "0000".


China Telecom Americas

Account Number: Call +1 (866) 692-8872 for the information.

PIN: Call +1 (866) 692-8872 for the information.


Chit Chat Mobile

Account Number: It can be found on the left side of your Chit Chat Mobile Dashboard.

PIN: It is the last 4-digits of your phone number.


Comcast (Xfinity)

Account Number: To find your account number, sign in to your Xfinity account. Your account number will appear under Account Details. It is usually found in the upper right-hand corner of any bill or invoice.

PIN: Comcast will give you your PIN, which is usually pre-selected. You can reset your PIN through your online account.

Helpline: +1 844-963-0117


 

ConnectED Mobile

Account Number: You can call for 24/7 support at +1 609-831-9966. Email at hello@connectedmobile.com for the information.

PIN: Email at hello@connectedmobile.com for the information.


Consumer Cellular

Account Number: It can be found on any bill or invoice that you may have, in your online account, or by calling the company at +1 (888)-750-5519

PIN: It is a 6-digit PIN that the customer support representative can provide.

If the port request is not complete within 24 hours, you may need to call Consumer Cellular’s Porting Department at +1 (888)-465-6690 and ask them to release your number manually.


Cox Communications

Account Number: You can reach out to them at +1 (800) 234-3993

PIN: The Cox PIN is printed every month on the first page of your Cox bill. You can also view or change your PIN on the website or the Cox App.


CREDO Mobile

Account Number: It is referred to as the member number and can be found by texting ACCOUNT to 27336. You can also check your Credo Mobile bill or account page.

PIN: The default PIN is 0000 or 1234. If you have changed your PIN, you can find it on your Credo Mobile account page or by calling customer service at 1-866-952-5017.


Cricket Wireless

Account Number: It can be found on any bill or invoice you may have, in your online account MyCricket App, or by calling the company at +1 (833)-973-2500 (Dial 611 from Cricket Phone).

PIN: It is the 4-digit Authorization ID (or "AID") that you set up when you activate your online account and which you need to enter when making changes to your account online.


CTExcel

Account Number: Email help@ctexcel.us or call +1 (877) 331-9871 for the information.

PIN: Email help@ctexcel.us or call +1 (877) 331-9871 for the information.


Datavo

Account Number: Check your Datavo bill or account page. Text "DATA" to 611 from your Datavo line. Call Datavo customer service at 1-866-774-3555.

PIN: Email at support@datavo.com or call at +1 (877) 732-8286 for the information.


DataXoom

Account Number: Email info@dataxoom.com or call +1 (510) 474-0044 for the information.

PIN: Email info@dataxoom.com or call +1 (510) 474-0044 for the information.


Digium Cloud Services

Account Number: Email customersuccess@digiumcloud.com or call +1 (256) 428-6271 for the information.

PIN: Email customersuccess@digiumcloud.com or call +1 (256) 428-6271 for the information.


 
 
Dingtone

Account Number: Open Dingtone and tap on “Connect”. Then select the phone number you’re going to port out from your number list and choose “Port Out This Number”. After this tap on “I Agree” and pay the port-out fee to finish the port-out request.

PIN: Open Dingtone and tap on “Connect”. Then select the phone number you’re going to port out from your number list and choose “Port Out This Number”. After this tap on “I Agree” and pay the port-out fee to finish the port-out request.


easyGo Wireless

Account Number: Call +1 (888) 210-0757 for the information.

PIN: Call +1 (888) 210-0757 for the information.


EcoMobile

Account Number: Call +1 (855) 825-8855 for the information.

PIN: Call +1 (855) 825-8855 for the information.

 
eVoice

Account Number: Email help@mail.evoice.com or call +1 (866) 761-8109 for the information.

PIN: Email help@mail.evoice.com or call +1 (866) 761-8109 for the information.


Expo Mobile

Account Number: Call +1 (800) 818-1597 for the information.

PIN: Call +1 (800) 818-1597 for the information.

 
FairPoint Communications (Consolidated Communications)

Account Number: You are provided with this number when signing up for FairPoint Communications. It can be found at the top right of any bill or invoice.

PIN: It is the 4-digit number used to authenticate your account. If you don’t remember your PIN, you can find it by calling the company at +1 (844) 968-7224 or +1 (866)-442-5679

 
Flash Wireless

Account Number: It can be found on any bill or invoice you may have or by calling the company at + 1 (888) 226-2141. It is also available after logging in to MyAccount online.

PIN: It is a 4 to 10-digit number. For information, call + 1 (888) 226-2141. It is also available after logging in to MyAccount online.

 
FreedomPop

Account Number & PIN: You can find them in your online dashboard by going to "Menu," then " Settings," and then proceeding to "Port Out Info."
Helpline: +1 888-743-8107 OR +1 855-703-5785.

 
FreeUp Mobile

Account Number: Your Account Number is your 10-digit phone number. For information, Call +1 (888) 316-0686.

PIN: Your PIN should be created when you signed up for your FreeUp Mobile. For information, call +1 (888) 316-0686.

 
Frontier Communications

Account Number: It can be found on the 1st page of your Frontier bill. For U-verse customers, it is a 9-digit number. For all other customers, it is a 13-digit number.

PIN: It can be found on the 1st page of your Frontier bill.

Helpline: +1 855-885-4084, +1 888-608-8023, +1 888-444-2267


GCI

Account Number: It can be found on any bill or invoice that you may have. You can also contact them by chat or call at +1 800 800 4800

PIN: It is the 5-digit alphanumeric PIN you initially selected when signing up for GCI. It is the PIN used to authenticate with customer service.


Gen Mobile

Account Number: It is your phone's IMEI. You can check by dialing *#06# on your phone. You can also call +1 (833) 528-1380 for the information.

PIN: Call +1 (833) 528-1380 for the information.


Good2Go/Ztar Mobile

Account Number: It is your phone number.

PIN: It is the last 4-digits of your phone number.

Helpline: +1 800-416-3003

 
Google Fi

Account Number and PIN: They can be found on the Google Fi app or website. Under the “Account” tab, go to Manage Plan, and Select Leave Google Fi. To confirm the cancellation, follow the guided steps and select Transfer your number to another carrier. Then, get your port-out number and PIN.


Google Voice

To transfer your number from Google Voice to another carrier, you'll need to unlock it first. Once unlocked, you can then transfer the number to another carrier. Contact them here: Dial +1 855-577-2929, press 2, and wait for a Customer Support Representative.

Account Number: It is your 10-digit phone number.

PIN: It’s the same PIN used to access Google Voice voicemail.

 
GoSmart Mobile

Account Number: Your 10-digit phone number.

PIN: It is the 4-digit number used to authenticate with customer service. If you don't have a PIN, you can set one up by calling 611 or +1 (877)-582-7788 from your GoSmart phone and saying “No” when it asks you if you want to refill.

 
GreatCall (Lively)

Account Number: You can find it on any bill or invoice in your online account or by calling the company at + 1 (800) 733-6632.

PIN: It should be 0000.

 
H20 Wireless

Account Number: Call +1 (800) 643-4926 for the information.

PIN: Call +1 (800) 643-4926 for the information.


Hawaiian Telcom

Account Number: It is the 15-digit number located on the top center column of your monthly invoice

PIN: Call at +1 877-482-3322, press 1, 1, 1


Hello Mobile

Account Number: It can be found on the upper right side of your Hello Mobile Dashboard.

PIN: It is the last 4-digits of your phone number.
 
HughesNet

Account Number & PIN: For information, you can contact support on chat or call +1 (866) 482-1777.
 
Hushed

Account Number: Email at support@hushed.com for the information.

PIN: Email support@hushed.com for the information.

 
i3 Mobile

Account Number: Email kay@i3mobile.us or call +1 (855) 546-0085 for the information.

PIN: Email kay@i3mobile.us or call +1 (855) 546-0085 for the information.
 
ITP

Account Number: Call +1 (888) 487-1110 for the information.

PIN: Call +1 (888) 487-1110 for the information.
 
J1SIM

Account Number: Email support@J1SIMcards.com for the information.

PIN: Email support@J1SIMcards.com for the information.
 
Jethro Mobile

Account Number: Email at ijethro@jethroshop.com or call +1-877-553-8476 for the information.

PIN: Email at ijethro@jethroshop.com or call +1-877-553-8476 for the information.
 
Jolt Mobile

Account Number: Call +1 (888) 833-3110 for the information.

PIN: Call +1 (888) 833-3110 for the information.
 
Kajeet

Account Number: Email at info@kajeet.com or call +1 877-352-5338 for the information.

PIN: Email at info@kajeet.com or call at +1 877-352-5338 for the information.
 
Kroger Wireless

Account Number: It is a 9-digit account number that can be found by calling +1 (866) 434-7796.

PIN: The 4-digit to 8-digit PIN you set up when activating the Kroger iWireless account.
 
Limitless Mobile

Account Number: Call +1 (888) 249-8030 and Option # 2 for the information.

PIN: Call at +1 (888) 249-8030 and then Option # 2 for the information.
 
Line2

Account Number: It is an 11-digit phone number, so 1 followed by your phone number without dashes.

PIN: 0000.

 
Lycamobile

Account Number: It is an 11-digit account number that can be found by calling +1-866-277-3221

PIN: It is the 4-digit Customer Identification PIN (CIP) number. Lycamobile usually texts this number when you first register for your account on their website. You can also find it by calling +1-866-277-3221.
 
MadStar Mobile

Account Number: It is on your Madstar Mobile Dashboard.

PIN: It is on your Madstar Mobile Dashboard.
 
MagicJack

Account Number: Your account number can be found by logging into the My MagicJack Account

PIN: This is the PIN used for logging into your account. It should be a 6-digit number, but if it is not, you can change it by going to the "Manage Log-In" tab on your online account page.

Contact: +1 800-624-4252, +1 888-422-7066

 
Mango Mobile

Account Number: Call +1 (877) 766-2646 for the information.

PIN: Call +1 (877) 766-2646 for the information.

 
MetroPCS

Account Number: This number can be found in bill reminder text messages or on your online profile by going to MetroPCS.com, logging into your account, clicking on "Payments," and then selecting any month.

PIN: Go to the MetroPCS website > Login into your account > Profile Settings > Request a Transfer PIN, or Call 611 from your MetroPCS number > Request Number Transfer PIN

Contact: +1 888-863-8768
 
Mint Mobile

Account Number: Contact MintMobile customer support for the account number. Dial 611 from your cell phone or call +1 (213) 372-7777 or +1 (800) 683 7392 for the information.

PIN: Contact MintMobile customer support. Dial 611 from your cell phone or call +1 (213) 372-7777 or +1 (800) 683 7392 for the information.
 
Mobal

Account Number: Email at support@mobal.com for the information.

PIN: Email support@mobal.com for the information.

Helpline: +1 212-785-5800

My Family Mobile

Account Number: Text PORT to 611611

PIN: To get the information, dial 611 from your cell phone or call +1 (877) 440-9758.

NET10 Wireless

Account Number: It is your phone's IMEI, which can be found in the settings or by dialing the *#06# prompt. Otherwise, using a BYOP SIM Card will be the last 15 digits of your SIM Card number with NET10.

PIN: There is no passcode, so leave the PIN field empty or enter 0000
 
netTALK

Account Number: It is a 10-digit number. For information, call +1 (866) 967-1063.

PIN: It is the last four digits of your phone number unless it was changed to something else. Call +1 (866) 967-1063 for the information.
 
nTelos

Account Number: It can be found at the top of any bill or invoice that you may have.

PIN: After filling out the required form, click on "Initiate Port Out" on the Telos app to view the account details.

 
NumberBarn

Account Number: It is on your NumberBarn Dashboard. Select the number you wish to port out, then select "port out".

PIN: It is on your NumberBarn Dashboard.
 
Onvoy

Account Number: Call +1 (800) 933-1224 for the information.

PIN: Call +1 (800) 933-1224, select Option # 4, and then Option # 3 for the information.

Ooma

Account Number: It is an 11-digit account number, so 1 followed by your phone number without dashes.

PIN: This is the PIN you use to log in to your account. If you do not have it, call +1 866-393-6353 for information.
 
Optimum Voice

Account Number: It can be found in the upper right corner of any bill or invoice.

PIN: It is a 4-digit PIN. If you need help remembering it, contact Live Chat support on optimum.net for the information. You can call them at +1 718-860-3502

Page Plus Cellular

Account Number: It is a 10-digit phone number.

PIN: It is the last 4-digits of your phone number unless you have changed it to something else.

Helpline: +1-800-550-2436

Patriot Mobile

Account Number: It is on your Patriot Mobile Dashboard. Or you can call them at +1-972-728-7468

PIN: There is no passcode, so leave the PIN field empty. If not this, then it should be 0000.
 
Peerless Network

Account Number: All port-out orders must be submitted using the Portal. Requests for access to the Portal can be made at port-out@peerlessnetwork.com.

PIN: All port-out orders must be submitted using the Portal. Requests for access to the Portal can be made at port-out@peerlessnetwork.com. You can call them at +1-888-380-2721 and select option 6

Pioneer Cellular

Account Number: Call at +1 800-641-2732 for the information.

PIN: Call at +1 800-641-2732 for the information.
 
Plateautel

Account Number: Call +1 (877) 752-8328 for the information.

PIN: Call +1 (877) 752-8328 for the information.
 
Ptel Mobile

Account Number: It is your phone number.

PIN: It is the last 4-digits of your account PIN. You can find it by logging in to "My Account" on Ptel.com and clicking "Account Details". You can also call at +1 (866) 225-5631 for the information.
 
Puppy Wireless

Account Number: It is on the left side of your Puppy Wireless Dashboard. You can also contact them via chat, by email at support@mypuppywireless.com, call at +1 800-724-7164

PIN: It is the last 4-digits of your phone number unless it was changed to something else.
 
PureTalk USA

Account Number: Call at +1 888-458-7740 for the information.

PIN: The 4-digit PIN you initially selected when signing up for PureTalk USA. It can be found in your online account portal.

The account number will typically start with '2111'.

Q Link Wireless

Account Number: Call +1 (855) 754-6543 for the information.

PIN: Call +1 (855) 754-6543 for the information.
 
RCN

Account Number: It can be found on any bill or invoice. Or reach out to +1 800-746-4726

PIN: It can be found on any bill or invoice.
 
Reach Mobile

Account Number: Email at reach@reachmobile.com or call +1 (844) 445-3665 for the information.

PIN: Email at reach@reachmobile.com or call +1 (844) 445-3665 for the information.
 
REAL Mobile

Account Number: It is your 10-digit phone number.

PIN: It should be 1234.
 
Red Pocket Mobile

Account Number: It is your phone number. You can reach out to them at +1 712-775-8777

PIN: It is the last 4-digits of your phone number.
 
Republic Wireless

Account Number: It is your phone number.

PIN: The 4-digit PIN you initially selected when signing up for Republic Wireless. It can be found in your online account portal in the account settings section. You can also reach out to +1 866-559-9843
 
RingCentral

Account Number: Call +1 (888) 898-4591 for the information.

PIN: Call +1 (888) 898-4591 for the information.
 
SafeLink Wireless

Account Number: It is your phone's IMEI, which can be found in its settings or by dialing the *#06# prompt.

PIN: There is no passcode, so leave the PIN field empty. You can also reach them at +1 787-763-3333
 
Selectel Wireless

Account Number: It is an 8-digit account number that can be found in your online account.

PIN: It is a 4-digit string you selected when initially signing up for Selectel Wireless. If you don’t remember your PIN, you can find it by calling the company at +1 (877) 218-5744.
 
Sideline Mobile

Account Number and PIN: To port your number, go to "Settings", followed by "Support" (in the iOS app) or "Get Help" (in the Android app), and then "Port-Out Number" to begin the port-out process. You'll be provided with your information when you've chosen to transfer your number.
 
Snapfon

Account Number: Call +1 (800) 937-1532 for the information.

PIN: Call +1 (800) 937-1532 for the information.
 
Sonic

Account Number: It is your phone number.

PIN: It should be 2260.
 
Spectrum

Account Number: It can be found on the upper left-hand side of any bill or invoice.

PIN: The 4-digit number you use to log in to your account is found in your Online Statement.

You may need to call them for a manual release of your number. +1 800-973-7015 (Portability Department)

Simple Mobile

Account Number: It is the last 15 digits of your SIM card number with Simple Mobile.

PIN: It is the last four digits or eight digits of your SIM card number with Simple Mobile. Simple Mobile emails the information when you initially set up the account. You can call their porting center at +1 888-808-8010
 
SpeedTalk Mobile

Account Number: Call +1 (866) 701-5577 for the information.

PIN: It is the last 4-digits of your phone number unless it was changed to something else.
 
Sprint Postpaid (T-Mobile)

Account Number: It is a 9-digit number that can be found on any bill or in your online account.

PIN: It is the PIN used to authenticate with customer service. You can set up or change your PIN on your online account page. If you cannot access your online account, call the company at +1 (888) 211-4727.
 
Sprint Prepaid (T-Mobile)

Account Number: It is a 9-digit number that can be found on any bill or in your online account.

PIN: It is the PIN used to authenticate with customer service. You can set up or change your PIN on your online account page. If you need access to your online account, call the company at +1 (888) 211-4727.
 
StandUp Wireless

Account Number: Call +1 (800) 544-4441 for the information.

PIN: Call +1 (800) 544-4441 for the information.
 
Straight Talk Wireless

Account Number: It is your phone's IMEI, which can be found in the settings or by dialing the *#06# prompt. Otherwise, if you are using a BYOP SIM Card, it will be the last 15 digits of your SIM Card number with Straight Talk. It can also be viewed in the My Account section of the website by clicking "Add" or "Edit" Nickname.

PIN: You can find it on your online account by clicking Update Personal Profile, where it is listed as Current Security PIN. If that field is blank, set up a PIN before porting.

You must call Straight Talk and ask them to release your number for porting.
 
T-Mobile Postpaid

Account Number: Your account number is a 9-digit number that can be found in the upper right-hand of any bill or invoice in your online account.

PIN: You can get the PIN from your account and select the number that you wish to transfer. Call at +1-877-207-8009 for the information.
 
T-Mobile Prepaid

Account Number: It is an 11-digit phone number, so 1 followed by your phone number without dashes.

PIN: Login to your account hub > manage accounts > select the number you wish to transfer. You can also call them at +1-877-207-8009.
 
TAG Wireless

Account Number: Call +1 (866) 959-4918 for the information.

PIN: Call +1 (866) 959-4918 for the information.
 
Telcel America

Account Number: It is your phone's IMEI, which can be found in the settings or by dialing the *#06# prompt. Otherwise, if you are using a BYOP SIM Card, it will be the last 15 digits of your SIM Card number with Telcel America. It can also be viewed in the My Account section of the website by clicking "Add" or "Edit" Nickname.

PIN: The passcode can be found on your online Telcel America My Account page by clicking Update Personal Profile where it is listed as Current Security PIN. If that field is blank, be sure to set up a passcode PIN before porting.
 
Tello Mobile

Account Number: For information, call +1 (866) 377-0294 or +1 (678) 306-1436.

PIN: It should be 0000.

You can also find your account information from their online portal:

Click on the "Porting" tab.
Scroll to the "Port Out" section and click "Information".

Click on "Retrieve Port Out Information".
 
Telrite Corporation

Account Number: Call +1 (866) 890-4135 for the information.

PIN: Call +1 (866) 890-4135 for the information.
 
Teltik

Account Number: For information, call +1 (888) 406-2838 or +1 (732) 399-0021.

PIN: For information, call +1 (888) 406-2838 or +1 (732) 399-0021.
 
Tempo Telecom

Account Number: Call +1 (833) 998-3676 for the information.

PIN: Call +1 (833) 998-3676 for the information.
 
TerraCom Wireless

Account Number: Call +1 (888) 716-8880 for the information.

PIN: Call +1 (888) 716-8880 for the information.
 
TextNow

Account Number: It is your 10-digit phone number.

PIN: It should be 1234.
 
Ting Mobile

Account Number and PIN: It can be found in your online account by clicking "Account Settings" and then going to "Port Out Information" to get your information.
 
Total Wireless

Account Number: It is your phone's IMEI, which can be found in its settings or by dialing the *#06# prompt.

PIN: It should be 0000 unless it was changed to something else. For information, call +1 (866) 663-3633.

 
TracFone Wireless

Account Number: It is your phone's IMEI, which can be found in the settings or by dialing the *#06# prompt. Otherwise, using a BYOP SIM Card will be the last 15 digits of your SIM Card number with TracFone Wireless. It can also be viewed in the My Account section of the website by clicking "Add" or "Edit" Nickname.

PIN: The passcode can be found on your online TracFone Wireless My Account page by clicking Update Personal Profile, which is listed as Security PIN. If that field is blank, set up a passcode PIN before porting.
In rare cases, ports may fail with a ZIP code error even when the ZIP code is correct. In these cases, use the Head Office ZIP code, 33178.
 
TruConnect

Account Number: Call +1 (800) 430-0443 for the information.

PIN: Call +1 (800) 430-0443 for the information.
 
Twigby

Account Number: It can be found in your online account by clicking on the "Account Summary" tab and then going to the "Account Overview" box to get your information. You can also call them at +1-615-971-7715

PIN: You can ask them by calling +1-615-971-7715
 
Twilio

Account Number: It is a string of the last eight characters of your Account SID.

PIN: There is no passcode, so leave the PIN field empty. If not this, then reach out at https://help.twilio.com/ for your information.

Some carriers do not allow you to enter both letters and numbers. In these cases, please use the last eight numbers in your Account SID and exclude any letters.
 
Ultra Mobile

Account Number: It can be found on the top left side of your online account or by calling the company at +1 (888) 777-0446.

PIN: It is the last 4 digits of your phone number.
 
UNOWON

Account Number: Email at contact@unovon.com or call +1-877-998-6686 for the information.

PIN: Email at contact@unovon.com or call at +1-877-998-6686
 
UNREAL Mobile

Account Number and PIN: To port your number, go to http://my.unrealmobile.com/login and click on "Settings", followed by "Port Out Info" to be provided with your information.

US Mobile

Account Number and PIN: To port out your number, you must chat using http://usmobile.com/chat. You can also call them at +1 (878) 205 - 0088


UScellular

Account Number: It can be found on the top left side of your online account.

PIN: It is the last 4-digits of your phone number. You can also call them at +1-888-900-7678
 
Verizon Postpaid

Account Number: It can be found on any bill or invoice or in your online account by going to "Account Overview" where it is listed at the top, without any dashes.

PIN: You can generate it by dialing #PORT from your phone. If the My Verizon app is installed on your device, you'll be directed to the Number Transfer PIN screen in the app. If the My Verizon app is not installed, you'll be directed to your mobile browser's Number Transfer PIN screen.

You can also request a Number Transfer PIN online in My Verizon. To do so, go to the Number Transfer PIN page and click or tap "Generate PIN." Your PIN and Account Number will display on the screen. The Number Transfer PIN is valid for seven days.
 
Verizon Prepaid

Account Number: An alphanumeric string usually starts with an "A", followed by an 11-digit number. You can call at +1 (888) 294-6804 for the information.

PIN: It is the last four digits of your phone number unless it was changed to something else. Call +1 (888) 294-6804 for information.

 
ViaTalk Mobile

Account Number: Call +1 (866) 626-7150 for the information.

PIN: Call +1 (866) 626-7150 for the information.
 
Visible Wireless

Account Number and PIN: Open the Visible app and navigate to the Account section. Tap Port-Out PIN: request via email to request your Port-Out PIN.
 
VOIP.ms

Account Number: Email at support@voip.ms or call at +1 (877) 786-4767 for the information.

PIN: Email support@voip.ms or call +1 (877) 786-4767 for the information.
 
VOIPo

Account Number: It is your phone number.

PIN: There is no passcode, so leave the PIN field empty.
 
Vonage

Account Number: It can be found on any bill or invoice you may have, in your online account, or by calling the company at +1 732-528-2600, opt. 2 for customer care.

PIN: This is the PIN used to verify your account. If you don't have one, you'll need to call 732-528-2600 (opt. 2 for customer care) for the information.

In rare cases, ports may fail with a ZIP code error even when the ZIP code is correct. In these cases, use the Head Office ZIP code 07733.
 
VoxOx

Account Number: Email support@voxox.com for the information.

PIN: Email support@voxox.com for the information.
 
Walmart Family Mobile

Account Number: Dial #225#<SEND> to view the account number.

PIN: Dial 611 from your cell phone or call +1 888-808-8010 for the information.

Wing

Account Number: Call +1 (818) 722-1441 for the information.

PIN: The 4-digit PIN you initially selected when signing up for Wing.
 
WOW

Account Number: Call +1 (866) 496-9669 for the information.

PIN: Call +1 (866) 496-9669 for the information.
 
Xfinity

Account Number: It can be found on any bill or invoice you may have, in your online account, or by calling the company at +1-844-963-0117.

PIN:

Sign in to your Xfinity Mobile account and go to the Devices tab.

Select the device associated with the phone number you want to transfer to a new carrier.

Scroll down the page to Transfer your number, and cancel this line.

Select Learn More.

The "Transfer your number, cancel this line" header is displayed, and a button to "Learn More" is on the right.

Select an active line so they can send you a text message with your security PIN.

The same security PIN can transfer any phone number on your Xfinity Mobile account. It will expire in five days.



Still need help? Feel free to fill out the attached form. We'll do it for you and let you know as soon as it's done!

 

 

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