If you have difficulty making or receiving calls, follow these steps:
1. Relocate your landline base. Ensure that your landline base is located near a window, outside the basement, and away from electronics. Once relocated, try to make a test call to see if the problem has been solved.
2. Switch off your landline base. Wait 30 seconds. Switch on your landline base. Once the lights illuminate again, try to make a test call to see if the problem has been solved.
3. Locate the RESET button on the back of your landline base. Hold down that button for 10 seconds. Once the lights illuminate again, try to make a test call to see if the problem has been solved.
4. If the problem persists after taking these steps, please let us know by filling out the form below: